Privacy Policy

1. Purpose

The B&M Homes group (hereinafter referred to as “Company, We, Our, us”) is committed to ensuring the privacy of our customers, and website visitors (hereinafter referred to as “Users”). We in B&M Homes implement security controls like Data Loss Prevention tools, Firewalls, regular Vulnerability Assessments, and Penetration Testing to protect privacy and prevent breaches of privacy of any user or customer of Bricks & Milestones.

The purpose of this policy is to make the users aware of what data we collect, why we collect, and how securely we store & process it. Also, to introduce user’s rights against the data we collect, or users provide.

By browsing our website users are providing us consent to collect and process their data and by default, they are accepting the privacy policy described below.

2. Definitions

Data Subject - A data subject who is the subject of personal and sensitive personal data.

Third Party - All external parties – contractors, interns, summer trainees, vendors – who have access to Bricks & Milestones’ information assets or information systems.

Personal data or Personally Identifiable Information (PII) - PII is any information about an individual (the data subject) which can:

  • Distinguish or trace an individual’s identity.
  • Be linked or linkable to an individual.

Examples include but are not limited to Name, Address, Date of birth, etc.

Sensitive Personal Information (SPI) - Sensitive personal data includes but is not limited to:

  • Account password
  • Financial information such as bank account, credit card, or debit card details
  • PAN Card Number

Provided that any information freely available in the public domain or furnished under the Right to Information Act, 2005, or any other applicable law will not be regarded as sensitive personal data.

3. Information We Collect

The user may provide us with data from different channels, and the company collects data in different ways, including but not limited to:

  • When the user visits our website, registers, or fills out any form.
  • When the user visits the construction site or project site offices and provides information by filling an online form.
  • When the user calls the sales executive (or vice versa) of B&M Homes for project information or support.

Information collected includes but is not limited to: Email address, Phone Number, Address, Website Cookies, IP Address (anonymous).

Users may refuse to provide certain information, but this may result in B&M Homes being unable to provide required services.

4. Why We Collect Information

Information collection is based on the services we provide to users. The main purposes include:

  • To improve services and respond effectively to queries, requests, and support needs.
  • To analyze user behavior on our site and provide personalized services.
  • To run marketing campaigns, promotions, and related services.
  • To send periodic communication via Email, SMS, WhatsApp, or IVR regarding opted services.

5. How We Secure User’s Information

Security of user information is our priority. We implement organizational and technical security controls such as Data Loss Prevention, Access Control, Encryption, and Anti-virus Software.

We are not responsible for information shared with unofficial websites not legally bound with us. Users should ensure they provide information only to official B&M Homes channels.

6. Information We Share

We share user information only when necessary:

  • As required by legal authorities.
  • With third parties who provide customer service products or improve operations.
  • Never outside India or in cloud environments outside India.

Shared data is limited to email addresses, phone numbers, and cookies – never sensitive personal information.

7. Retention of Information

User’s personal information is retained only as long as necessary to provide services and comply with Indian laws. Information will be deleted once the purpose of collection is fulfilled unless retention is legally required.

8. User Rights

As per Indian Laws, data subjects have the following rights:

  • Right to request details of stored information, processing purpose, and use.
  • Right to request correction of inaccurate or incomplete data.
  • Right to request deletion of data, in cases permitted by law.

Requests can be made by contacting us via the details provided below.

9. Changes to the Privacy Policy

B&M Homes may update this privacy policy at its sole discretion. Users are responsible for reviewing this page periodically to stay informed of modifications.

10. Grievance and Contact Details

For complaints, grievances, or exercising rights, please contact us at:

enquiry@bricksandmilestones.in

© B&M Homes. All rights reserved.